Engineering
Technology
Developers, QA, DevOps and data talent integrated into your stack.
Remote Staffing / Offshore BPOUK · USA · Australia · The Philippines · South Africa
OUTSOURCEFUL
We hire, employ and look after world-class remote talent so you get the team you need without the overhead, the hassle or the risk. Real people, genuinely invested in your business.
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4.9★
Overall
5.0★
Compliance
4.9★
EmployeeSatisfaction
24/7
EveryTimeZone
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/ 01 The talent you need
Browse expertise.
Build your team wishlist.
Each card is a service area we cover. Tap the + to see the kinds of businesses and processes we can fulfil there.
Growth
Marketing
Performance, content, design and lifecycle specialists that compound.
Back Office
Operations
Admin, scheduling, billing and data entry that keeps you organised.
HIPAA Ready
Healthcare
Triage, prescription queries and out-of-hours cover, fully compliant.
Front Office
Customer Support
Multichannel agents delivering consistent, on-brand conversations.
Executive
Virtual Assistant
Dedicated assistants managing calendars, inbox and operations.
/ 02 How it works
From first call to your new team.
Clear at every step.
01
Discovery
A call to understand your pain points, processes and the shape of the team you need.
02
Plan of Attack
We map roles, structure and a tailored staffing blueprint built around your business.
03
Vetting
Background and police checks, skills validation and compliance onboarding for every hire.
04
Build
We assemble the best remote team for you and legally employ them on your behalf.
05
Onboarding
You onboard us and the new team. We align to your workflows, tools and tone.
06
Scale
Side-by-side, ongoing support scale up or down as your needs evolve.
/ 02b Your team in practice
One team.
Two locations.
Your in-office and offshore staff work as a single, cohesive unit. Here's what that actually looks like day-to-day across a few of our client sectors.
A GP practice with two in-office receptionists and three offshore admin staff who handle referrals, records, and patient communications.
In-office (UK)
Offshore (Outsourceful)
ST
Sarah T.In-office
Lead Receptionist
London, UK
Mon–Fri 08:00–17:00 GMT
JR
James R.In-office
Practice Manager
London, UK
Mon–Fri 09:00–18:00 GMT
MC
Maria C.Offshore
Patient Records Admin
Manila, PH
Mon–Fri 08:00–17:00 PHT (00:00–09:00 GMT)
LB
Lena B.Offshore
Referrals Coordinator
Manila, PH
Mon–Fri 08:00–17:00 PHT (00:00–09:00 GMT)
RA
Rico A.Offshore
Out-of-Hours Support
Cebu, PH
Mon–Fri 17:00–22:00 GMT overlap shift
Daily coverage window (GMT)
Offshore staff work UK office hours by default, and can extend into non-UK hours if you want extra cover before opening, after close, or around the clock.
00:0006:0012:0018:0024:00
Offshore extended hours (non-UK)
UK + offshore overlap
UK office only
Offshore staff work UK hours (09:00–17:00 GMT) and extend cover to 22:00 GMT for out-of-hours patient queries.
/ 03 Our Approach
Why teams
choose us.
Our service is designed to be cost-effective, flexible and tailored. Whether you're a growing practice or an established organisation, you get the support you need without the overheads while maintaining quality and efficiency.
01
Cost Effective
We hire skilled professionals from lower-cost regions, giving you access to top talent without the high price tag.
02
Tailored Solutions
Built around your specific needs the right support, structure and staff to fit your business perfectly.
03
Adaptable & Scalable
Fully flexible. Scale up or down easily as your business needs change, without the overheads.
/ 03b Zero cost to hire
Recruitment is free.
Support never stops.
Most agencies charge a 15–25% one-off placement fee just to hand you a CV. We charge nothing to recruit and we stay with you and your team for the long haul.
Free recruitment, always
We source, vet, and interview every candidate at zero cost to you. No placement fees, no agency mark-ups ever.
We employ them, you direct them
Your team member is on our payroll with full employment rights. You manage their work; we handle contracts, payroll, HR, and welfare.
Free replacement guarantee
If a team member ever leaves or isn't the right fit, we replace them at no extra charge no questions asked.
Dedicated account management
A named account manager is with you from day one available whenever you need to grow, restructure, or just talk through a challenge.
Compliant by default
Employment law, local tax, GDPR, background checks all handled on your behalf so you never have to worry about compliance.
Ongoing welfare & support
We look after your team's wellbeing, conduct regular check-ins, and ensure a motivated, high-performing workforce long-term.
UK agencies charge up to 25% of salary just to start.
On a £35,000 role that's an £8,750 upfront bill before the person has done a day's work. With Outsourceful that's £0, and if it doesn't work out we replace them free of charge.
/ Savings Calculator
See what you
could save.
Pick a role, set your team size, and get a live, side-by-side estimate of hiring offshore versus employing the same team in the UK with the real on-costs built in, not just the headline salary.
UK Staff Costall-in / year 1
£35,295
£35,295 per staff (year 1)
- Salary£26,000
- Employer's NI (15%)£2,535
- Pension (3%)£780
- Overhead (8%)£2,080
- Recruitment (one-off 15%)£3,900
Offshore Staff Costall-in / year
£16,640
£16,640 per staff
- Hourly rate£8.00 / hr
- Hours40 / week
- Weeks52
- Monthly invoice£1,387 / staff
- RecruitmentFree
Estimated saving in year 1
£18,655
53% lower than UK hiring in year 1
Estimated saving over 5 years
£77,675
48% lower than UK hiring over 5 years
Estimates for illustration only. UK costs are pro-rated for part-time hours below 40/week and include Employer's NI at 15% above the £9,100 threshold, pension auto-enrolment at 3%, ~18% overhead (8% desk space, equipment, holiday cover) and a one-off 15% recruitment fee in year 1 recruitment with Outsourceful is free. Offshore rates start at a minimum of £8/hr; engagements under 40 hrs/week carry an incremental rate uplift of up to 50%, with a minimum monthly invoice of £800 per staff. The 5-year projection totals year 1 (including the one-off recruitment fee) plus four further recurring years. Actual savings vary we'll confirm real numbers for your roles.
GDPR
HIPAA
Screened
Monitored
/ 04 Safe & Secure
Compliant every
step of the way.
We take data privacy, security and compliance seriously. Our operations are fully GDPR and HIPAA compliant, and every team member handling sensitive information undergoes thorough background and police checks. Advanced monitoring enforces strict access controls and real-time oversight safeguarding your data is built into every part of our process.
GDPR Compliant
HIPAA Compliant
Background Checks
Police Checks
Real-time Oversight
Strict Access Controls
GDPR & HIPAA
Data Privacy
Real-time Oversight
/ 06 Voices
Trusted by clients.
Loved by talent.
Outsourceful has been a reliable partner for our healthcare admin support. Their team is professional, well-trained, and genuinely committed. Communication is smooth, and we've never felt like just another client they really understand the importance of trust and consistency in healthcare.
Operations Manager
Private Care Company
Working here has been a really positive experience. I feel genuinely valued, not just as an employee, but as a person. The support is consistent, and there's a real focus on work-life balance. It's rare to find a company that treats its remote team with this much respect and care.
Remote Team Member
Outsourceful Staff
/ 05 Proof, not promises
Real teams.
Real results.
A few outcomes we've helped clients ship. Names are kept under wraps, the numbers are the point.
FinTech
63%
Faster response time
Replaced a UK support tier with a blended Manila team without dropping CSAT.
12-seat support pod
DTC E-commerce
£184k
Annual cost saved
Scaled ops from 3 to 14 offshore specialists while keeping payroll flat.
Ops + CX + marketing
Healthcare Group
24/7
Out-of-hours cover
HIPAA-ready triage and reception cover across UK evenings, nights and weekends.
8-seat clinical admin
Property Management
4.9★
Resident satisfaction
Centralised tenancy, billing and maintenance coordination across 3 time zones.
6-seat back office
O
/ A note from us
Built by people
who care about people.
We started Outsourceful because we kept seeing the same story on both sides: brilliant businesses stretched thin, and brilliant people halfway across the world with nowhere to put their talent to good use. So we built the bridge between them.
Every team we put together is hand-picked, properly employed, and genuinely looked after because people do their best work when they feel valued. That's not a policy. It's just how we operate, every day.
We'd love to hear what you're building.
The Outsourceful teamP.S. We reply to every message ourselves.
/ 07 Say Hello
Let's talk.
No two businesses are the same, so we don't do cookie-cutter staffing or generic quotes. Tell us what you need and we'll put together the right team then look after them like they're our own.
118 Pall Mall, London SW1Y 5EA
156 Unit 2208 Cityland 10 Tower 2, H.V. De La Costa, Bel-air, City of Makati, Fourth District, NCR, 1209, The Philippines
Response within one business day